The following are the FAQ about us and our services. Please read this first if you have any questions.

 

1.      Why should I trust you?

  • A leading online lingerie based in Singapore
  • We accept paypal payment (a safe. secured and verified payment option)
  • We are verified by Paypal and buyer's protection is secured
  • Reply to your queries and expedite delivery as soon as possible.

 

2.       What is your minimum order and shipment cost?

  • There is no min order. Another way to show that you can trust us.
  • We offer lower shipment cost compared to many others for quantities of less than 5 items. We offer free shipping locally & worldwide for quantities of more than 5 items.

 

3.       Do you supply different sizes?

  • Most items are one size fits all otherwise it's the usual S,M,L and XL

 

4.       What kind of shipping ways do you offer?

  • We usually ship using: Singpost, DHL, FEDEX or any other standard mail

 

5.       Are all the items shown on your site in stock?

  • Mostly yes. We won’t show the item on site if it is not in stock or stopped producing.

6.       What is the safest payment way?

  • Moneybookers is a safe and secured payment gateway. You can also use eNets and other credit card payment options via moneybookers.

 

  • Paypal is a very safe and convenient way for customers. You may pay us by paypal without any extra fee.
    Paypal protects your payment before you receive the ordered goods. This is also why we are trustable.

 

  • Through Paypal, we are also able to accept direct credit card (visa & mastercard) payments

 

7.       How could I pay you if I don’t have a paypal account?

  • Moneybookers
  • Local IBanking
  • Nets DBS/POSB ATM Funds Transfer
  • Email us for any other possibilities and necessary information

8.   If I don’t receive my package in the timeframe you told me,what should I do?

  • Please notify us; through our 'contact us' option in our website; about the situation soon and we will contact the shipping company for more detauls to settle the situation amicably.

If you still have other questions, we will be happy to answer them.
Drop us your queries through the 'contact us' option in our website

 

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